If you are going to be unable to make your scheduled appointment, you must give 24 hours notice, by phone or SMS: 0427 591 843

Cancellations made within 12 hours of a scheduled appointment will be charged at 100% of the appointment fee.

Recurrent cancellations and you will be required to prepay any subsequent appointments.


Kaitlin reserves the right to refuse service, at any time.


We can provide acupuncture treatments as part of WorkCover. If you wish to claim with WorkCover, it must be arranged prior to services being provided. If you are unsure please contact Kaitlin on 0427 591 843

Contagious Illness

For the protection of all, contagious illnesses are not treated in the clinic.
If you have influenza, chickenpox, measles etc, please ensure you see a GP. Do not go to work. Herbal medicine can be helpful in these instances and we can arrange to send these to you once a skype consultation has been arranged. If you are unsure please contact us before you come in.
If you are a patient of the clinic and need a certificate for work we can provide you with one, (there is no need to purchase one from the pharmacy) given we have done a phone or skype (short consult) on the day of illness.

We can not provide you with a certificate if you are a new patient. 

Legal Disclaimer

The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have, or suspect you might have a health problem. You should not stop taking any medication without first consulting the prescribing physician.